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HD Data Technology Courses > Seagate Technology Repair and Recovery
please call 0871 231 6800 for dates and to book a place on any of the below courses
| Seagate Technology Repair and Recovery |
1 Day
Code: CSL1005
Duration: 1 Day
Pre-requisites: Basic HDD Data Recovery (CSL1001)
The course is intended to allow delegates who already possess a degree of knowledge and experience of Hard Disk Drive technology to get the very best out of the Seagate HDD Doctor product. Delegates will also be given an in-depth understanding of Seagate HDD theory, design and firmware architecture.
Learning Objectives:
(i) To provide a critical understanding of Seagate HDD operation and physical design;
(ii) To provide an in-depth knowledge of Seagate firmware structures and the operation and importance of crucial Service Area (SA) modules;
(iii) To develop diagnostic skills based on the Seagate HDD Doctors and especially through use of the Command Terminal;
(iv) To introduce the comprehensive set of internal commands used by Seagate;
(v) To develop a comprehensive recovery procedure for most common problems with Seagate HDDs;
Course Content:
Seagate HDD design principal and firmware service area structure:
- The range of models and family categorization, together with the compatibility and component matching criteria that need to be considered if components, PCBs, firmware and firmware modules are to be replaced or repaired.
- The role and compatibility of other PCB component types, such as ROM (adaptive data), IC chips and passive electronic components (resistor, diode, fuse);
- The architecture of drive firmware and firmware modules together with the role of specific modules (ATA overlay, APP code, CERT code, Vendor track, etc,) and their functionality and compatibility;
- The key roles of various defect list such as P-list, G-list and T-list in drive operation and data recovery;
- The differences and characteristics of HDD working levels , such as T-level, F-level, 1-level and so on;
- General command sets and specific command sets of different HDD working levels;
- Head map and zone allocation table;
With reference to the Seagate HDD Doctor software, its operation in the following fields will be examined:
- Diagnosis of various fault scenarios using information displayed by the Command Terminal;
- Head distribution analysis and management;
- Firmware management, defect scanning and up/download procedures;
- Firmware Module analysis and management;
- Firmware ‘Library’ navigation and manipulation;
- Service Area management and defect scanning;
- ROM management;
- Defect Lists, their management and manipulation;
- ‘Section’ structures and management;
- Password manipulation and removal;
- ‘Hot Swaps’ of PCBs;
- ‘SELFSCAN’ auto rebuilding functions;
- ‘Drive to F-level’ and ‘Command Mode’;
- HDD parameter modifications;
- Motor operation;
- HDD power management;
- Special functions specifically designed for the recovery of Seagate 7200.11 drives;
Using the HD Doctor software and knowledge gained through the course, delegates will consider various case studies and undertake practical exercises as they apply to the various manufacturers in such operations as:
- Rectification of ‘Undetectable’ drives (drive status remains permanently ‘BUSY’, including Seagate 7200.11 drives);
- Rectification of drives with audible fault symptoms (e.g. CE log error, Overlay loading failed, Read-only error);
- Defect list and firmware modules calculation and manipulation in Command Terminal;
- ‘Hot Swaps’ (Including use of the Data Compass);
- Password removal;
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