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HD Data Technology Courses > Full Manufacturer Suite Technology Repair and Recovery Course
please call 0871 231 6800 for dates and to book a place on any of the below courses
| Full Manufacturer Suite Technology Repair and Recovery Course |
5 Days
Code: CSL2003
Duration: 5 Days
Pre-requisites: Basic HDD Data Recovery (CSL1001)
The course is intended to allow delegates who already possess a degree of knowledge and experience of Hard Disk Drive technology to get the very best out of the suite of HDD Doctor products available for the principal manufacturers’ drives. Also, the delegates will be given an in-depth understanding of HDD theory, design and firmware architecture across the range of manufacturers.
Learning Objectives:
- To provide a critical understanding of HDD operation and physical design;
- To provide an in-depth knowledge of firmware structures and the operation and importance of crucial Service Area (SA) modules from various manufacturers’ HDDs;
- To develop diagnostic skills based on the HDD Doctors;
- To develop a comprehensive recovery procedure for most common problems with HDDs of various manufacturers;
- To work through the latest cloning/imaging tools and Service Area Emulation Technology integrated in the products;
Course Content:
Day 1 - Day 4
For each manufacturer covered by the HDD Doctor range (Seagate, Maxtor, Hitachi and Western Digital) the following aspects (where applicable) will be encompassed:
- The range of that manufacturers models and family categorization, together with the compatibility and component matching criteria that need to be considered if components such as PCBs, or firmware is to be replaced or repaired.
- The role of various electronic component types such as ROM, RAM and NVRAM as well as factors such as head distribution and drive boot processes.
- The architecture of drive firmware and firmware modules together with the role of specific modules, their groupings and functionality.
- The key roles of various Defect Lists such as the P, G and U lists in drive operation and data recovery.
- The disabling or ‘Depopping’ of drive heads and sections.
With reference to the HD Doctor software, its operation in the following fields will be examined:
- Diagnosis of various fault scenarios using information displayed by the software functions
- Working ‘modes’ of drives relevant to particular operations and procedures
- Head distribution analysis and management
- Firmware management, defect scanning and up/download procedures
- Firmware Module analysis and management
- Firmware ‘Library’ navigation and manipulation
- Service Area management and defect scanning
- Service Area ‘Shift’ operations
- ROM, RAM and NVRAM management
- Defect Lists, their management and manipulation
- ‘Section’ structures and management
- Password manipulation and removal
- ‘Hot Swaps’ of PCBs
- ‘SELFSCAN’ auto rebuilding functions
Using the HD Doctor software and knowledge gained through the course, delegates will consider various case studies and undertake practical exercises as they apply to the various manufacturers in such operations as:
- Rectification of ‘Undetectable’ drives
- Rectification of drives with audible fault symptoms
- Defect list manipulation
- Firmware Module replacement and ‘Offset’
- Head Distribution List manipulation
- Rectification of NVRAM corruption
- ‘Hot Swaps’ (Including use of the Data Compass)
- Password removal
Day 5
The latest imaging technology using Data Compass will be introduced, and the following aspects (where applicable) will be encompassed:
- Initial installation, registration and validation
- Connection of target drives to Data Compass (DC) console using various interfaces supplied
- Initial diagnosis of drive condition using DC front panel status indications
- Detailed breakdown of various drive parametric information displayed
- Cloning and ‘Disk Shadowing’ operations
- Safeguarding of original data
- Acceleration of the data recovery process using ‘UDMA’ Mode capability
- Recovery of data from drives with physical ‘bad sector’ problems in user data area
- Recovery from drives suffering physical bad sectors in the firmware Service Area
- Optimization of response from poorly performing Read/Write heads using HEPSS facility
- Inter-operability with HD Doctor applications
- Data analysis and file recovery using accompanying Data Recovery Studio software
- Manipulation of recovered data
The course will include practical demonstrations and case study exercises for clients to carry out that will both illustrate the capabilities of the product and make clients conversant with its use.
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