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Training & Support  Computer Science Labs provides technical support services directly to its clients either as a part of its partner program or under special contract. We provide a telephone and internet support facility with downloadable “reference” and “known problem” documentation. Methods, procedures and best practice can also be disseminated quickly and efficiently via streaming video, saving you time and increasing your chances of successfully servicing your customer base. Our R&D team investigate specific industry problems and develop solutions, helping you to spend more time with your customers and stay ahead of the game. Our support program also extends to providing data recovery services on a revenue share basis offering you the flexibility to provide a full DR service option whilst developing back office capabilities or getting on with other things. Our customer services department have access to and can procure specific HDD spare parts and firmware code on a not for distribution basis. For further information please register your details or contact us on 0871 2316800. |
